Food and Beverage Operations Manager

4 weeks ago


Richmond, Greater London, United Kingdom Haven Full time

Be a Part of Our Food and Beverage Leadership Team

We are seeking a highly skilled Food and Beverage Operations Manager to join our team at Haven. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our takeaway food and beverage outlets.

Key Responsibilities:

  • Manage the operations of our takeaway food and beverage outlets, ensuring a safe and secure environment for all.
  • Deliver performance targets against budget, manage stock, margin, and cost control.
  • Complete relevant administrative tasks, including team rotas, safety, and legislative compliance checks.
  • Drive continuous improvement, provide solutions to issues, and set goals for growth.
  • Lead and coach the team, ensuring they work productively and develop professionally.
  • Engage and inspire the team to always be guest-obsessed.
  • Effectively recruit and train new team members.

What's in It for You?

  • Free use of our leisure facilities, including a swimming pool.
  • Up to 50% discount off food on Park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with many national brands and retailers.
  • 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support program.
  • Enhanced family-friendly policies and pay (eligibility criteria applied).

Salary: £30,000 plus benefits, and the opportunity to earn up to 10% annual bonus.

Experience and Qualifications:

  • Proven experience leading large teams in a food and beverage or similar environment.
  • Experience in managing operations, performance, resources, and cost control.
  • Ability to confidently deal with guest concerns and resolve problems.
  • Excellent communication, organizational, and leadership skills.
  • Strong decision-making ability.

Who Are We?

We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What's It Like to Work with Us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

We Would Love to Hear from You:



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