Fast Food Venue Supervisor

3 days ago

Richmond, Greater London, United Kingdom Haven Full time

Role Summary:

As a senior leader within our Food and Beverage team, you will be responsible for overseeing the daily operations of one of our branded quick-service restaurants (QSR) located on our resort premises. Your primary focus will be on ensuring exceptional customer experiences while maintaining high standards of quality, safety, and efficiency.

Key Responsibilities:

  • Manage and maintain high standards of customer service, ensuring guests have an exceptional experience in our QSR venues.
  • Monitor and control daily operations, including inventory management, stock control, and cost optimization.
  • Lead and develop a high-performing team, providing coaching, guidance, and support to ensure they meet their performance targets and objectives.
  • Collaborate with cross-functional teams to achieve business objectives, drive growth, and improve operational efficiency.
  • Identify and implement process improvements, driving continuous innovation and excellence in our Food and Beverage operations.

Requirements and Qualifications:

  • Proven experience in a senior leadership role within a QSR or fast-food environment, with a strong track record of delivering results and exceeding targets.
  • Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions to drive business growth and improvement.
  • Ability to work collaboratively with cross-functional teams to achieve business objectives and drive operational efficiency.

What We Offer:

  • A competitive salary and benefits package, with opportunities for career growth and professional development.
  • A dynamic and supportive work environment, with a strong culture of teamwork and collaboration.
  • The chance to work with a leading leisure company, with a strong reputation for delivering exceptional customer experiences.

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