Fast Food Venue Supervisor

4 weeks ago


Richmond, Greater London, United Kingdom Haven Full time

Seaside Food and Beverage Opportunities

At Haven, we're looking for a skilled Food and Beverage Team Lead to oversee the day-to-day operations of one of our Branded QSR Venues onsite. As a key member of our Food and Beverage Team, you'll be responsible for delivering our performance targets against budget, managing stock, margin, and cost control.

Key Responsibilities:

  • Oversee the day-to-day operation of one of our Branded QSR Venues onsite, following standard operating procedures ensuring a safe and secure environment for all
  • Deliver our performance targets against budget, manage stock, margin, and cost control
  • Complete relevant administrative tasks including team Rota's, Safety and Legislative compliance checks
  • Drive continuous improvement, provide solutions to issues, and set goals for growth
  • Lead and coach the team ensuring they work productively and develop professionally
  • Engage and inspire the team to always be Guest obsessed
  • Effectively recruit and train new team members

What's In It For You?

  • Free use of our Leisure Facilities, including swimming pool
  • Up to 50% Discount off food on Park and 20% discount in our shops
  • Opportunity to use our Corporate Box at the O2 Arena
  • Fantastic Discounts with many national Brands & Retailers
  • 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
  • Reward & Recognition Schemes
  • Training and development opportunities including fully funded qualifications
  • Fantastic Health, Mind & Money Support Programme
  • Enhanced family friendly policies and pay* (eligibility criteria applied)

Experience and Qualifications:

  • Proven experience leading large teams in a Food & Beverage or similar environment
  • Experience in managing operations, performance, resources, and cost control
  • Can confidently deal with Guest concerns and resolve problems
  • Excellent communication, organisational and leadership skills
  • Strong decision-making ability

About Us:

We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.



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