Senior Food and Beverage Operations Manager

1 week ago


Richmond, Greater London, United Kingdom Haven Full time

Haven Offers a Rewarding Career as Senior Food and Beverage Operations Manager

We are currently seeking an experienced Senior Food and Beverage Operations Manager to join our team at Haven, an award-winning leisure company. This is an excellent opportunity for a motivated and dedicated individual to take on a leadership role in the food and beverage industry.

About the Role:

This is a full-time position, typically working 45 hours per week over 5 days. As a Senior Food and Beverage Operations Manager, you will be responsible for overseeing the day-to-day operations of our takeaway food and beverage outlets on park, including Cooks Fish & Chip Shop, Seaside Treats, and Berties Ice Cream. You will ensure that all outlets operate safely and securely, adhering to standard operating procedures and maintaining high standards of customer service.

Key Responsibilities:

  • Oversee the management of stock, margin, and cost control to deliver performance targets against budget.
  • Complete relevant administrative tasks, including team rotas, safety and legislative compliance checks.
  • Drive continuous improvement, providing solutions to issues and setting goals for growth.
  • Lead and coach the team, ensuring they work productively and develop professionally.
  • Engage and inspire the team to always be guest-obsessed.
  • Effectively recruit and train new team members.

What We Offer:

  • A competitive salary of £30,000 plus benefits, with the potential to earn up to 10% annual bonus.
  • Free use of our leisure facilities, including swimming pools.
  • Up to 50% discount off food on park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with many national brands and retailers.
  • 20% discount for you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support program.
  • Enhanced family-friendly policies and pay.*

Requirements:

  • Proven experience leading large teams in a food and beverage or similar environment.
  • Experience in managing operations, performance, resources, and cost control.
  • Excellent communication, organizational, and leadership skills.
  • Strong decision-making ability.

About Us:

We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

Contact Information:



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