Head of Holiday Home Revenue Management

6 days ago


Devon, United Kingdom Haven Full time
Unleash Your Leadership Potential in a Dynamic Role

We are seeking a visionary Head of Holiday Home Revenue Management to lead our team and drive revenue growth at Devon Cliffs, a stunning coastal resort in Exmouth, Devon. As part of our Senior Leadership Team, you will be responsible for optimizing pitch profitability and delivering an exceptional sales and letting experience for our guests.

About the Role:

  • Leadership: Provide strategic direction to the Holiday Home Revenue team, setting clear goals and expectations, and motivating them to achieve outstanding results. Foster a culture of collaboration, innovation, and professional development.
  • Guest Experience: Build trusted relationships with current guests and owners, identifying opportunities to share the benefits of holiday home ownership with Haven. Oversee the after-sales process and sales journey to ensure new owners' expectations are met.
  • Strategic Planning: Develop and execute plans to achieve departmental and organizational objectives, including budgeting and resource allocation.
  • Team Management: Recruit, train, mentor, and evaluate team members, promoting a culture of excellence and continuous improvement.
  • Performance Optimization: Continuously assess departmental performance and implement improvements to ensure efficient processes and high-quality outcomes.
  • Stakeholder Engagement: Collaborate with internal and external stakeholders to build strong relationships, identify opportunities for growth, and ensure guest satisfaction.

What You'll Get:

  • A highly competitive salary, up to £60,000 per annum
  • The opportunity to work in a dynamic and supportive environment
  • The chance to develop your leadership skills and make a real impact on the business
  • A comprehensive training and development program, including fully funded qualifications
  • Enhanced family-friendly policies and pay (eligibility criteria applied)

About Us:

Haven is part of the award-winning Bourne Leisure family, which includes Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations across the UK. Our HQ is based in Hemel Hempstead. We prioritize openness and transparency, allowing our team members to be their authentic selves.



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