Professional Liaison Specialist

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Glos Full time

Gaining valuable work experience and making extra money is within reach Glos is hiring a Customer Experience Partner to join our team in Cheltenham, offering £11.50 per hour. As a Customer Experience Partner, you will be the first point of contact for customers, handling their inquiries and providing a professional service.

Main Responsibilities
  • Provide exceptional customer service via phone and email.
  • Answer customer calls efficiently and effectively.
  • Schedule appointments and coordinate with internal teams.
  • Upload files accurately to the database.
  • Maintain adherence to company policies and procedures.
Skills Required
  • Demonstrated ability to communicate effectively at all levels.
  • Previous customer service experience, although not essential.
  • Proficiency in Microsoft Office 365 programmes, particularly Teams and Outlook.
  • Strong analytical and problem-solving skills.
  • Ability to work well under pressure and maintain a positive attitude.
Why Choose Us?
  • Competitive hourly rate of £11.50.
  • Ongoing training and development opportunities.
  • A dynamic team environment with opportunities for growth and progression.
  • Convenient free parking.


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