Professional Liaison Specialist
3 weeks ago
Gaining valuable work experience and making extra money is within reach Glos is hiring a Customer Experience Partner to join our team in Cheltenham, offering £11.50 per hour. As a Customer Experience Partner, you will be the first point of contact for customers, handling their inquiries and providing a professional service.
Main Responsibilities- Provide exceptional customer service via phone and email.
- Answer customer calls efficiently and effectively.
- Schedule appointments and coordinate with internal teams.
- Upload files accurately to the database.
- Maintain adherence to company policies and procedures.
- Demonstrated ability to communicate effectively at all levels.
- Previous customer service experience, although not essential.
- Proficiency in Microsoft Office 365 programmes, particularly Teams and Outlook.
- Strong analytical and problem-solving skills.
- Ability to work well under pressure and maintain a positive attitude.
- Competitive hourly rate of £11.50.
- Ongoing training and development opportunities.
- A dynamic team environment with opportunities for growth and progression.
- Convenient free parking.
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