Customer Service Liaison

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Glos Full time
Customer Experience and Solutions Specialist

The ideal candidate will possess a high level of literacy and numeracy, with the ability to communicate effectively at all levels.

Main Responsibilities:
  • Liaise with customers via telephone and email, offering a friendly and professional service.
  • Take inbound calls from customers and assist with enquiries.
Requirements:
  • A minimum of strong customer service experience is desirable.
  • Good IT literacy and working knowledge of Microsoft Office 365 programmes (Teams, Outlook).
What We Offer:
  • Full training provided for the successful candidate.
  • A great team environment that promotes diversity and inclusion.
  • Free parking facilities available.

We estimate the salary for this role to be around £11.50/hour based on the location in Cheltenham, UK.



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