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Customer Service Representative

1 month ago

Wigtown, Dumfries and Galloway, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Participate in visual merchandising and maintaining the appearance of the store, including the bakery and non-food areas.

Requirements

  • Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude, with a passion for delivering excellent customer service and contributing to the success of the store.

What We Offer

  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive benefits package, including 30-35 days' holiday, pension scheme and enhanced family leave.
  • Opportunities for career development and progression, with a focus on supporting employees to achieve their goals.

Join Our Team

We are committed to creating a positive and inclusive work environment, where employees feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.