Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic store associate to join our team at Lidl in Deutschland.
As a Customer Service Representative, you will be the primary point of contact for our customers, providing excellent service and ensuring that every customer receives a positive shopping experience.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise
- Work efficiently with deliveries as they arrive in store, ensuring that products are stocked and displayed effectively
- Participate in the maintenance of the bakery, ensuring that products are displayed attractively and are fresh and appealing
- Merchandise and maintain the middle aisles of Non-Food products, ensuring that products are displayed effectively and are easily accessible to customers
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer service
Requirements
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
What We Offer
- Competitive hourly pay rate based on equal opportunity and pay structures
- Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
- Generous benefits package designed to support your well-being and life outside of Lidl
Progression Opportunities
We are proud to be supportive teams with big ambitions too, so there will be plenty of ways for you to progress. With the right training, we will help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
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