Customer Service Representative

7 days ago


Wigtown, Dumfries and Galloway, United Kingdom MacArthur Recruitment Full time

Job Opportunity: Customer Service Adviser

Salary £22,695 per annum

Working Hours: Monday-Friday 09:00-17.00

We are recruiting for a manufacturing company to fill the position of Customer Service Adviser. In this role, you will work with customers and external service providers to deliver exceptional customer experiences, responding to queries and providing proactive support.

The successful candidate will possess excellent communication skills, be able to work in a team environment, and have a strong focus on customer satisfaction. They will also be comfortable working with technology and have basic IT skills.

About the Role:

  • Provide exceptional customer service via phone, email, or in-person
  • Respond to customer inquiries and resolve issues in a timely manner
  • Work closely with internal teams to resolve customer complaints
  • Maintain accurate records of customer interactions

What We Offer:

  • A competitive salary of £22,695 per annum
  • A stable and supportive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package


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