Customer Service Representative
3 weeks ago
Unleash Your Potential as a Sales Assistant - Customer Advisor
Are you passionate about delivering exceptional customer experiences and exploring the world of outdoor adventures?
As a Sales Assistant - Customer Advisor at Outdoor and Cycle Concepts, you'll be part of a dynamic team that shares your enthusiasm for the outdoors and your commitment to providing top-notch service.
Your Key Responsibilities:
- Build lasting relationships with customers by understanding their needs and preferences
- Model our company values and maintain a premium shopping environment
- Develop and maintain product knowledge through training and development opportunities
- Identify opportunities for add-on sales and drive business growth
What We Offer:
- Competitive hourly rate of £11.44 (or £9.27 for under 21s)
- Bonus scheme with up to £750 per annum
- 40-60% discount on our range of products
- Up to 33 days' holiday (pro rata) with the option to purchase additional leave
- Company pension scheme and access to Perkbox
Why You'll Thrive in This Role:
You'll be working with a like-minded team, sharing your passion for the outdoors and your commitment to excellent customer service. With opportunities for training and development, you'll be able to grow and learn in a supportive environment.
What We're Looking for:
- A genuine passion for delivering exceptional customer experiences
- Strong communication and organisational skills
- A willingness to learn and develop your product knowledge
- A flexible approach to working hours, with a commitment to regular availability
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