Customer Service Representative

3 weeks ago


Skipton, North Yorkshire, United Kingdom Outdoor and Cycle Concepts Full time

Unleash Your Potential as a Sales Assistant - Customer Advisor


Are you passionate about delivering exceptional customer experiences and exploring the world of outdoor adventures?


As a Sales Assistant - Customer Advisor at Outdoor and Cycle Concepts, you'll be part of a dynamic team that shares your enthusiasm for the outdoors and your commitment to providing top-notch service.


Your Key Responsibilities:



  • Build lasting relationships with customers by understanding their needs and preferences
  • Model our company values and maintain a premium shopping environment
  • Develop and maintain product knowledge through training and development opportunities
  • Identify opportunities for add-on sales and drive business growth

What We Offer:



  • Competitive hourly rate of £11.44 (or £9.27 for under 21s)
  • Bonus scheme with up to £750 per annum
  • 40-60% discount on our range of products
  • Up to 33 days' holiday (pro rata) with the option to purchase additional leave
  • Company pension scheme and access to Perkbox

Why You'll Thrive in This Role:


You'll be working with a like-minded team, sharing your passion for the outdoors and your commitment to excellent customer service. With opportunities for training and development, you'll be able to grow and learn in a supportive environment.


What We're Looking for:



  • A genuine passion for delivering exceptional customer experiences
  • Strong communication and organisational skills
  • A willingness to learn and develop your product knowledge
  • A flexible approach to working hours, with a commitment to regular availability


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