Customer Service Representative
4 weeks ago
Job Title: Relief Customer Services Advisor
Location: Market Harborough
Salary: £13,236 (inclusive of 1 Saturday a month worked) plus any extra travel expenses for travel between branches.
Role Type: Permanent / Part Time - 20 hours
Working hours: 20 hours per week + 1 Saturday/month at Market Harborough
This is an excellent opportunity for a customer-focused individual to contribute to a successful award-winning organisation that prioritises its customers, colleagues, and communities.
The Role:
- Deliver exceptional customer service
- Provide help and support to customers and colleagues
- Ensure the customer journey results in good customer outcomes
- Demonstrate a full knowledge of the clients products
- Deliver competent till management
- Ensure the correct policies, processes, and procedures are followed at all times
- Commitment to the organisations purpose and contribute to this through their Thrive agenda
- General administration tasks to support the smooth running of the Branch
Full training will be given and ongoing support to ensure you develop into the role and be the best you can be.
Key skills:
- Good customer service skills gained in a customer-facing role
- High levels of accuracy and numeracy
- Flexible & adaptable
- Sense of community
- Passionate about delivering excellent customer service
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