Front-line Customer Support Specialist

3 weeks ago


Market Harborough, Leicestershire, United Kingdom Busy Bees Nurseries Full time

We are seeking a highly skilled Customer Support Specialist to join our team at {company}. In this role, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat platforms.
  • Identify and resolve customer complaints in a timely and professional manner.
  • Collaborate with cross-functional teams to resolve customer issues.
  • Develop and maintain a comprehensive knowledge of our products and services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in CRM software and customer support tools.


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