Customer Experience Lead

3 weeks ago


Newbury, West Berkshire, United Kingdom Zizzi Full time
About Zizzi

Zizzi is a popular destination for pizza lovers, offering a unique and welcoming atmosphere where our guests feel at home. As a key member of our team, you'll play a crucial role in ensuring we consistently deliver an outstanding customer service experience.

Salary and Benefits

This exciting opportunity comes with a competitive salary of approximately £65 per hour, plus additional perks such as Tronc and a company pension scheme. You'll also enjoy exclusive discounts on food, travel, and other benefits through our Employee Assistance Programme.

Job Description

In this challenging yet rewarding role, you'll take on responsibility for leading shift teams, maintaining high standards in food quality and presentation, and delivering exceptional customer service. Your passion for food and dedication to excellence will shine through in everything you do.

  • Lead shift teams to achieve high service standards
  • Coach and develop team members to improve their skills and performance
  • Monitor and maintain high standards in food quality and presentation
What We Offer

At Zizzi, we offer a range of benefits that support your physical and mental wellbeing, including a generous holiday allowance, flexible working hours, and access to our Employee Assistance Programme.



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