Experience Analytics Specialist

1 day ago


Newbury, West Berkshire, United Kingdom eGain Corporation Full time

eGain Corporation is seeking an Experience Analytics Specialist to analyze client journey data and improve customer experience. As an expert in business intelligence, you will use eGain AI knowledge solution to deliver trusted answers to customers, agents, and field staff. This role requires strong analytical skills and attention to detail.

Responsibilities
  • Develop and maintain business intelligence reports and dashboards.

The estimated salary range for this position is $130,000 - $190,000 per year, depending on location and experience.

About the Company

eGain Corporation is a leading provider of AI-powered customer engagement solutions. Our mission is to empower businesses to deliver exceptional customer experiences.



  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    We are seeking an experienced Senior Customer Experience Specialist to join our Business Solutions & Customer Operations team in the UK. As a key member of the team, you will be responsible for developing and implementing customer experience strategies that drive business growth and customer satisfaction.We estimate the salary for this role to be around...


  • Newbury, West Berkshire, United Kingdom Intuita - Vacancies Full time

    Job DescriptionWe're hiring an experienced Advanced Analytics Professional to join our team at Intuita. As a key member of our Analytics and Insights team, you will be responsible for delivering advanced analytics and AI solutions to our clients.The ideal candidate will have a strong background in data analysis, machine learning, and AI, with experience in...


  • Newbury, West Berkshire, United Kingdom Intuita - Vacancies Full time

    Role OverviewWe are seeking an experienced Analytics Solutions Director to join our team at Intuita. As a key member of our Analytics and Insights team, you will play a pivotal role in delivering advanced analytics and AI solutions to our clients.The ideal candidate will have a strong background in data analysis, machine learning, and AI, with experience in...


  • Newbury, West Berkshire, United Kingdom Intuita Consulting Full time

    Company OverviewWe're Intuita Consulting, a data-driven organization dedicated to delivering innovative analytics and AI solutions. Our mission is to empower businesses by unlocking the true value of their data.Job DescriptionThis role involves driving the design, implementation, and storytelling of data insights through advanced analytics and AI models. You...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    Job Description">">About the Job: We are seeking a talented Data Analytics Architect to join our team in Newbury, UK. This is an exciting opportunity to lead the definition and drive the execution of the technology strategy and roadmap for the IoT Reporting & Analytics and Monitoring domains.Role Purpose: As a Data Analytics Architect, you will be...


  • Newbury, West Berkshire, United Kingdom Niche Recruitment Ltd Full time

    We're looking for a highly skilled Brand Experience Specialist to join our team at Niche Recruitment Ltd. As a key player in our brand team, you'll be responsible for developing and executing brand strategies that drive customer engagement and loyalty.Your expertise in social media marketing, campaign development, and brand storytelling will be crucial in...


  • Newbury, West Berkshire, United Kingdom Fraser Hart Limited Full time

    Job OverviewWe are seeking a skilled Luxury Customer Experience Specialist to join our team at Fraser Hart Limited. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.


  • Newbury, West Berkshire, United Kingdom Counter Terrorism Policing Full time

    About Our Team: Our Research and Analysis Team is a dynamic and collaborative group of professionals dedicated to delivering high-quality research and analytical products to support all areas of our business.Salary: This role offers a competitive salary, estimated to be around £40,000-£50,000 per annum, depending on experience.Job Description: As an...


  • Newbury, West Berkshire, United Kingdom Kynetec Full time

    Kynetec Sustainability Analyst Job DescriptionAbout the Role:We're looking for a skilled Sustainability Analyst to join our team in Weston, Newbury. This role offers a unique opportunity to work with cutting-edge technology and contribute to shaping industry trends.Responsibilities:Support project execution, data processing, and analysis.Conduct exploratory...


  • Newbury, West Berkshire, United Kingdom eGain Corporation Full time

    Are you passionate about optimizing customer experience? Do you have a strong analytical mind and excellent problem-solving skills? eGain Corporation is seeking an Experience Optimization Expert to join our team. In this role, you will work closely with cross-functional teams to design and implement strategies that improve customer experience and reduce...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    Join Our MissionWe're looking for talented individuals who share our passion for data and innovation.As a digital specialist, you'll be part of a dynamic team driving business success through data-driven insights.The role offers a chance to develop valuable skills, work with cutting-edge technologies, and contribute to the company's mission.Key...


  • Newbury, West Berkshire, United Kingdom Dovetail HRS Full time

    Dovetail HRS is looking for an Energy Renewal Specialist to join our team. As an Energy Renewal Specialist, you will be responsible for assisting existing clients with their energy renewals, managing leads, and developing new opportunities.Key Responsibilities:Renew energy contracts with existing clientsProcess new leads in our CRM systemDevelop new business...


  • Newbury, West Berkshire, United Kingdom Vodafone UK Full time

    **Job Description**Vodafone UK is a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. We are looking for a skilled Customer Service Specialist to join our Security team.As a Customer Service Specialist, you will be responsible for maintaining and developing an industry-leading...


  • Newbury, West Berkshire, United Kingdom Just Recruitment Solutions Full time

    Just Recruitment Solutions seeks a Mechanic and Diagnostic Specialist to join our busy workshop team.The successful candidate will possess a level 3 qualification in vehicle repair and maintenance, as well as strong analytical and problem-solving skills.This role involves working on various vehicle models, diagnosing faults, and providing top-notch service...


  • Newbury, West Berkshire, United Kingdom Niche Recruitment Ltd Full time

    Job Overview:We are seeking a talented Brand Experience Associate to join our team in Newbury. As a key member of our marketing team, you will work closely with our Senior Brand Manager to create engaging experiences that bring our brand to life. Your responsibilities will include managing social media channels, creating engaging content, and analyzing...


  • Newbury, West Berkshire, United Kingdom Freixenet Copestick Full time

    Job SummaryWe are seeking a skilled Technical Compliance Specialist to join our team at Freixenet Copestick. This role is responsible for ensuring technical and legislative compliance across the business.About the RoleThis position involves supporting the implementation, maintenance, and continuous improvement of our quality management system. The successful...


  • Newbury, West Berkshire, United Kingdom Stonor Recruitment Full time

    Job OverviewWe are an independent market research agency delivering engaging & actionable insight to some of the world's largest technology brands. We are seeking a Quantitative Research Specialist to join our team, who has a passion for insights and a proven track record of delivering high-quality results.The successful candidate will have a strong...


  • Newbury, West Berkshire, United Kingdom Vodafone Full time

    Job DescriptionThe Senior Fraud Risk Specialist at Vodafone will be responsible for detecting, investigating, and preventing fraudulent and security-related transactions both internally and externally. This role requires a specialist in fraud prevention, detection, and investigation who maintains fraud policies, provides expert support and guidance on fraud...


  • Newbury, West Berkshire, United Kingdom eGain Corporation Full time

    As a Data Insights Specialist at eGain Corporation, you will play a key role in improving customer experience and reducing the cost of service for Fortune 500 clients. Our top-rated AI knowledge solution is trusted by industry leaders to deliver trusted answers to customers, agents, and field staff.Key ResponsibilitiesAnalyze client journey data to identify...


  • Newbury, West Berkshire, United Kingdom Away Full time

    What We OfferAway is dedicated to providing a supportive and inclusive work environment that fosters personal and professional growth. As a Seasonal Sales Associate, you'll enjoy:A competitive hourly rate of $15-$18 per hourA comprehensive benefits package, including health insurance, paid time off, and moreOpportunities for professional development and...