Customer Service Specialist
3 weeks ago
We are seeking a motivated and friendly Front of House Team Member to join our team at The Crown, a traditional pub in the heart of Caversham.
Main Responsibilities:
- Food and Beverage Service: Prepare and serve high-quality food and drink to our guests, ensuring a prompt and efficient service experience.
- Guest Engagement: Make recommendations to enhance guest experiences and build strong relationships with our regular customers.
- Environment Maintenance: Maintain a clean and safe environment for both guests and colleagues, adhering to health and safety standards.
About Us:
The Crown is a vibrant pub that offers an extensive selection of local cask and craft ales, wines, and spirits. Our beer garden is a popular spot during the summer months, featuring a range of street food options.
Benefits Package:
- Reward Card via the MiXR App – 25% off food and drink across our Managed Estate
- Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working arrangements
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – early access to earned wages
Compensation and Benefits:
Our competitive compensation package includes an estimated salary of £20,000 - £22,000 per annum (dependent on experience).
About Stonegate Group:
We are the largest operator of pubs, bars, and late-night venues in the United Kingdom, with well-known brands such as Slug & Lettuce, Be At One, and Popworld. For more information about careers with Stonegate Group, please visit www.stonegatecareers.co.uk
Equal Opportunities Statement:
If you have a disability outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so we can provide necessary support.
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