Technical Support Specialist
2 months ago
Business Growth Opportunity
Our client, a leading provider of business management solutions, is seeking a highly motivated Technical Support Executive to join their dynamic team at Rockfield Specialist Recruitment.
As a Technical Support Executive, you will play a crucial role in ensuring the smooth operation of our client's IT infrastructure, providing top-notch support to their customers and driving business growth through efficient technical solutions.
Key Responsibilities:
- Liaise with customers to diagnose and resolve technical issues
- Install and configure network systems, servers, and other IT infrastructure
- Provide remote support and maintenance services to customers
- Collaborate with the development team to identify and resolve technical issues
- Develop and deliver training sessions to enhance technical skills
Requirements:
- Proven experience in a technical support role, preferably in a business management solutions environment
- Strong understanding of Windows operating systems and networking protocols
- Ability to work independently and as part of a team to achieve business objectives
- Excellent communication and problem-solving skills
- Desirable: Linux experience and knowledge of IT service management frameworks
What We Offer:
Our client offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
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