Technical Support Specialist
1 month ago
Monmouth-based Rockfield Specialist Recruitment is seeking a skilled Technical Support Specialist to join their ambitious team. As a Technical Support Specialist, you will be responsible for undertaking network installations, server administration, and remote support for all elements of the customer's IT function.
Key responsibilities include:
- Liaising with customers to diagnose problems
- Resolving problems directly where possible
- Logging issues with appropriate channels
- Maintaining ongoing communications with customers until resolution
- Testing issues and providing feedback to the development team
Requirements:
- Proven experience working in a technical support role
- A sound understanding of Windows (XP through to Win10)
- Networking Knowledge - understanding of TCP/IP, routing, LAN and WAN, VPNs
- Linux experience would be desirable
- Ability to identify training needs and opportunities for creating training material
- Active involvement in training sessions
Rockfield Specialist Recruitment supports and develops their staff, creating a great atmosphere for growth and career development.
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Care and Support Specialist
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Technical Services Professional
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Maintenance Support Specialist
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Cleaning Specialist
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Sanitation Specialist
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Tenancy Support Specialist
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Environmental Maintenance Specialist
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Lead Nursing Specialist in Community Care
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Financial Support Specialist
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Electrical Systems Design Specialist
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Wastewater Treatment Specialist
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Domestic Abuse Support Specialist
1 month ago
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Support Worker
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Electrical Services Team Lead
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Electrical Engineer
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Monmouthshire Youth Outreach Support Specialist
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Domiciliary Care Specialist
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