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Night Auditor

1 month ago


London, Greater London, United Kingdom Accor Hotels Full time

Be the Face of Novotel London Excel

As a Night Auditor at Novotel London Excel, you will be the first point of contact for our guests during the night, extending a warm welcome and ensuring their well-being is at the heart of everything you do.

Key responsibilities include:

  1. Assisting in the general running of the hotel at night, supporting other departments to set up for the next day.
  2. Undertaking night audits and hotel safety checks to ensure everyone in our hotel is safe and looked after.
  3. Providing exceptional customer service, responding to guest queries and resolving any issues promptly.

To succeed in this role, you will need to be fluent in English, have sufficient experience in a customer service role, and be able to work autonomously.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and training.
  • A friendly and supportive team environment.
  • Discounts on hotel stays and other Accor benefits.

Join Our Team

At Accor Hotels, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.