Duties of a Night Auditor
6 days ago
Company Overview
Sofitel London St James redefines luxury by providing guests with a unique blend of refined luxury and playful indulgence. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognizes individual contributions ensures that each team member feels appreciated and empowered in their role.
About the Job
We are seeking a skilled Night Auditor to join our Front Office team. As a key member of our team, you will be responsible for ensuring that our guests have a memorable and restful experience during their stay.
Job Responsibilities:
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service to our guests.
- Promote hotel facilities and look for opportunities to enhance a guest's stay through up-selling.
- Assist the Night Manager in processing Night Audit.
Requirements and Qualifications
- Fluency in English; additional languages are a plus.
- Proficiency in Microsoft Excel.
What We Offer
- A competitive salary of £28,000 - £30,000 per annum.
- Departmental incentives and a bonus of £1,300 per year.
- An Employee Benefit Card offering discounted rates at Accor properties worldwide.
- Four free stays in the UK or Ireland per year.
- The opportunity to work with international teams with different backgrounds and personalities.
- A luxurious Sofitel Experience including a delightful breakfast.
- Complimentary meals while on duty.
- Exceptional training and development opportunities through our Apprenticeship Program.
- Global growth opportunities within the largest hospitality group in Europe.
- An Employee Assistance Program with 24/7 GP access.
- Social events and activities that promote a work-life balance.
Diversity and Inclusion
We are an inclusive company that values diversity and promotes equal opportunities for all employees. By joining Accor, you will be part of a global organization that welcomes individuals from diverse backgrounds and cultures.
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