Customer Service Coordinator

2 weeks ago


Rotherham, Rotherham, United Kingdom Austin Fraser Full time
Austin Fraser Business Operations Role
We are seeking an experienced Business Support Officer to join our team and provide essential support to our front-line and statutory services.
About the Position:

The successful candidate will be responsible for delivering business support, undertaking research and project work, and assisting in designing and developing internal business support systems.

Key Responsibilities:
  • Business Support: Deliver confidential business support, providing advice, guidance, and support via telephone and face-to-face interactions.
  • Research and Project Work: Conduct thorough research, deliver high-quality information on time, and analyze data to produce reports for various audiences.
  • System Development: Collaborate with the team to design and develop internal business support systems, maintaining accurate electronic and paper-based records.
Requirements and Benefits:
  • Requirements: Proven experience in a business support environment, knowledge of government policies, information governance, data protection, health & safety, and project management techniques.
  • Benefits: Access to a dedicated consultant for ongoing support, secure online timesheet system, and self-service portal.

Work Location: Goldthorpe (S63 postcode)

Salary: £12.59 PAYE / £15.00 per hour



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