Pension Account Support Specialist
4 days ago
We have an exciting opportunity for a skilled and motivated individual to join Candidate Source as a Pension Account Support Specialist in our Liverpool city centre office.
The ideal candidate will be responsible for supporting pension account holders with day-to-day queries regarding their accounts and pensions. This role involves handling up to 50 calls per day, ensuring all customer information is up to date and accurate.
As a key member of our team, you will be providing excellent customer service, resolving queries efficiently, and maintaining high levels of productivity. To succeed in this role, you will require strong communication skills, the ability to work well under pressure, and a passion for delivering exceptional customer experiences.
Estimated Salary: £25,000 - £30,000 per annum (dependent on experience)
About the Role:
- Support pension account holders with day-to-day queries
- Handle up to 50 calls per day
- Maintain accurate and up-to-date customer information
- Provide excellent customer service and resolve queries efficiently
Benefits:
- Competitive salary
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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