Duty Manager
4 weeks ago
Job Summary
The Bulgari Hotel London is seeking a highly skilled Duty Manager to join our team. As a key figure in ensuring the smooth operation of the hotel, you will be responsible for upholding the highest standards of service and guest satisfaction.
Key Responsibilities
- Act as the primary point of contact for guests and colleagues, addressing concerns and resolving issues.
- Liaise internally with all departments and externally with hotel guests, designated service company personnel, and vendors.
- Monitor the efficiency levels in Front Office and oversee the operation of all Front of House departments in the absence of the relevant HOD.
- Maximize every opportunity to increase revenue by upselling and interacting with guests at every opportunity.
Requirements
- Operational knowledge and demonstrated expertise of MARSHA, Opera, Excel, and Word.
- Relevant NVQ or professional qualifications.
- Experience from within a luxury service environment and an excellent understanding of the 5-star hospitality industry.
- Excellent customer service skills and ability to engage with guests.
- Good level of written and spoken English and eligibility to work in the UK.
-
Business Operations Manager
1 month ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...
-
Business Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Strategic Business Development Manager
6 days ago
London, Greater London, United Kingdom Business Manager Full timeWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team.As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business unit.Main...
-
Business Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Business Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...
-
Strategic Business Operations Manager
9 hours ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...
-
Strategic Business Alignment Specialist
8 hours ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role SummaryWe are seeking a highly skilled professional to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO) in ensuring consistency of information between the two sides of the business unit.Action tracking and coordination with various stakeholders to drive business goals and objectives.Providing...
-
Strategic Business Operations Director
1 day ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...
-
Duty Manager
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeBe a Part of Our Team:We are seeking a Duty Manager to join our team at Novotel Canary Wharf.About the Role:As a Duty Manager, you will be responsible for ensuring the smooth operation of our hotel. You will be the guest's first point of contact and will be responsible for resolving any issues that may arise during their stay.Key Responsibilities:Manage the...
-
Duty Manager
8 hours ago
London, Greater London, United Kingdom Marriott International Full timeJob Title: Duty ManagerEstimated Salary: $60,000 - $80,000 per yearAbout the RoleThe Duty Manager is a key member of our hotel team, responsible for overseeing all property operations and ensuring exceptional guest experiences.Key ResponsibilitiesMaintaining strong relationships with departments to support property operations and goals.Improving service...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom Bulgari Hotel London Full timeJob Title: Duty ManagerJob Summary:We are seeking a highly skilled Duty Manager to join our team at Bulgari Hotel London. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of the hotel, upholding the highest standards of service and guest satisfaction.Key Responsibilities:Act as the primary...
-
Duty Manager
3 weeks ago
London, Greater London, United Kingdom Market Halls Full timeUnlock Your Potential as a Duty Manager at Market HallsMarket Halls is a pioneering food hall operator that's revolutionizing the British dining scene. We're on a mission to create vibrant community hubs that offer diverse experiences for our guests.As a Duty Manager, you'll play a key role in delivering exceptional guest service, driving sales, and...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom Park Grand Hotels Full timeJob Title: Duty ManagerThe Montcalm Collection is seeking a skilled Duty Manager to join our team at The Piccadilly London West End. As a key member of our hotel operations team, you will be responsible for ensuring the smooth daily operation of the hotel, guaranteeing optimum guest relations, and managing and supervising departmental managers and staff...
-
Sales Operations Manager
10 hours ago
London, Greater London, United Kingdom Qatar Duty Free Full timeQatar Airways is embarking on an exciting transformation journey to enhance customer interaction. We are seeking a Sales Operations Manager to join our team in London, UK.The ideal candidate will be responsible for providing exceptional service to internal and external customers, serving as a product and process expert for daily sales operations tasks. This...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor.The Duty Manager plays a crucial role in ensuring a smooth and secure environment for all guests during their stay. Key responsibilities include:Welcoming guests and providing high-quality services...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom Park Grand Hotels Full timeJob Title: Duty ManagerJob Summary:We are seeking a highly skilled and ambitious Duty Manager to join our team at Park Grand Hotels. As a key member of our hotel operations team, you will be responsible for ensuring the smooth daily operation of the hotel, guaranteeing optimum guest relations, and managing and supervising departmental managers and staff...
-
Duty Manager
3 weeks ago
Central London, London, United Kingdom Chateau Denmark Full timeDuty Manager We are seeking an experienced and passionate Duty Manager with a strong Food & Beverage background to join our dynamic team at Chateau Denmark. If you have a proven track record in hospitality, love creating exceptional guest experiences, and thrive in a fast-paced environment, we want to hear from you!Located in the heart of London's...
-
Duty Manager
4 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeAt AccorHotel, we're committed to delivering exceptional guest experiences. As our next Duty Manager, you'll play a key role in ensuring our guests feel valued and cared for.Key Responsibilities:Lead a team of dedicated staff to provide outstanding service to our guests.Develop and implement strategies to improve guest satisfaction and loyalty.Collaborate...
-
Duty Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is part of Accor, the leading global hospitality group.As a Duty Manager, you will be responsible for welcoming and taking care of guests from arrival through departure.Key responsibilities include: Ensuring a smooth and secure environment for all guests during their stay Supervising and supporting the team to deliver high-quality...