Technical Helpdesk Engineer

2 days ago


Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time
About This Opportunity

Dunedin IT Limited is seeking an experienced Technical Helpdesk Engineer to join our team in Glasgow.

As a key member of our helpdesk team, you'll be responsible for providing technical support to our clients across Scotland and England.

You'll have a strong background in Office 365, Cloud Solutions, Microsoft Server technologies, Connectivity services, Network knowledge, and IT Security best practices.

In return for your hard work, you can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Plus, you'll enjoy a comprehensive benefits package, including health insurance, 29 days holiday, professional training, flexible working hours, company pension scheme, and more.

Job Description
  • Provide technical support to clients via phone and email.
  • Visit client sites to install new technology and resolve issues.
  • Work on large-scale IT projects to develop your skills in a fast-paced environment.

Requirements

  • At least 1 year of experience working for an MSP, equivalent to 3 years in a traditional IT department.
  • Strong background in Office 365, Cloud Solutions, Microsoft Server technologies, Connectivity services, Network knowledge, and IT Security best practices.
  • Driving license required.


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