Dunedin IT Technical Services Expert

7 days ago


Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time
About the Position

We are seeking an IT Support Engineer to join our team in Glasgow or Edinburgh. This is an exciting opportunity to work with a range of clients across Scotland and England, providing technical support and guidance.

You will work closely with our helpdesk team to resolve technical issues via phone and email. Your expertise will also be utilised for on-site visits to client premises, where you will install new technology and provide ongoing support.

This role offers the opportunity to develop your skills further and contribute to the growth of our business.

Key Tasks and Responsibilities
  • Provide technical support to clients via phone and email
  • Carry out on-site visits to client premises to install new technology and provide ongoing support
  • Work collaboratively with the helpdesk team to resolve technical issues
Requirements
  • Strong technical knowledge of IT systems and software
  • Experience of working in a similar role, preferably in an MSP environment
  • Excellent communication and problem-solving skills
What We Can Offer
  • A salary of £35,000 - £45,000 per annum
  • A comprehensive benefits package, including health insurance and pension scheme
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and growing business

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