
Technical Infrastructure Engineer
18 hours ago
In this role, you will be part of a dynamic team that empowers students to succeed and grow in a supportive learning environment.
You will be responsible for maintaining our IT infrastructure, troubleshooting issues, and ensuring access to resources for effective learning and teaching.
About Our TeamWe value a culture of innovation and collaboration, recognising the importance of reliable technology in daily operations.
- A competitive salary ranging from £40,000 to £60,000 per annum, depending on experience.
- A generous Defined Contribution Pension Scheme is available.
- Onsite gym access and Employee Assistance Programme are provided.
- A range of employee benefits, including discounted health insurance and financial well-being products, cycle to work and electric car schemes, as well as discounts to major retailers.
- A fee discount for staff members.
This exciting opportunity is for an experienced IT technician to contribute to the smooth operation of our schools.
Key Responsibilities- First-line technical support to staff and pupils, resolving hardware, software, and network issues.
- Setting up, configuring, and maintaining computers, printers, and other technology equipment across campuses.
- Managing user accounts, permissions, and access control for various systems and applications.
- Supporting teachers with classroom technology, including interactive whiteboards, projectors, and other AV equipment.
- Monitoring and managing helpdesk tickets, ensuring timely resolution of issues and communication with users.
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and other standard software.
- Familiarity with network troubleshooting, Wi-Fi management, and general network security practices.
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