Customer Experience Associates

3 weeks ago


Carlisle, Cumbria, United Kingdom ENGINEERINGUK Full time
About the Role

We are looking for a skilled Customer Experience Associate to join our team. As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.

You will take ownership of your own performance and contribute to the overall success of O2, becoming an expert in all things O2, promoting our products, services, and brand. You will consistently meet store targets by creating tailored recommendations and sharing our 'Why O2?' message.

Requirements
  • Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;
  • Self-motivated to hit agreed sales targets;
  • Good active listening skills to understand our customer needs and preferences;
  • Empathy to relate to our customers and provide a personalised service.

As an added benefit, you will have access to a host of Family Friendly policies, including neonatal leave, 14-week paternity leave and carers leave.


  • Sales Associate

    3 weeks ago


    Carlisle, Cumbria, United Kingdom ENGINEERINGUK Full time

    Role OverviewWe are seeking a highly motivated Sales Associate to join our team at ENGINEERINGUK. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Your main role will be to promote O2 products and services, while working collaboratively with your team to meet store targets and...


  • Carlisle, Cumbria, United Kingdom NXT Recruitment LTD Full time

    We are seeking a reliable Customer Service Associate to join our team in Carlisle. As a Catering Assistant, you will be responsible for serving hot and cold food, making beverages, and engaging with customers in a positive and friendly manner.Main ResponsibilitiesServing food and drinks from behind the counterOperating beverage machinesTaking payments using...


  • Carlisle, Cumbria, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Carlisle, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    About the Role: As a Product Genius at Arnold Clark, you will be an in-branch expert devoted to learning about our products and developing your communication skills. You will work closely with the sales department to deliver an excellent customer experience. This includes preparing the showroom and cars for the day, supporting sales staff, and accompanying...


  • Carlisle, Cumbria, United Kingdom Dreams Ltd Full time

    Job DescriptionDreams Ltd is a leading bed retailer, dedicated to making bedtimes better. We are looking for a Customer Experience Representative to join our sales team and help us deliver exceptional customer experiences.As a Customer Experience Representative, you will be responsible for providing expert advice on our range of bedding products, handling...


  • Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Product Genius at Arnold Clark in Carlisle. As a key member of our branch, you will play a vital role in delivering exceptional customer experiences and helping customers find their perfect vehicle.Job SummaryThe successful candidate will have excellent communication...


  • Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    We're seeking an exceptional Customer Experience Lead to create a remarkable customer experience in our Carlisle Motorstore branch, helping customers become enthusiastic about our products.Why Choose Arnold Clark?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and...


  • Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    Job TitleCustomer Experience ManagerAbout UsWe are Arnold Clark, a leading retail business in the UK. We're currently looking for talented Customer Service Executives to join our team in Carlisle Motorstore branch.Salary and BenefitsWe offer a competitive salary of £25,000 - £35,000 per annum, depending on experience.Job DescriptionAs a Customer Service...


  • Carlisle, Cumbria, United Kingdom Tesco Partners Full time

    Tesco Partners is a leading retailer with a strong commitment to customer service and community engagement. We are seeking a skilled Front of House Ambassador to join our team and help us deliver exceptional customer experiences.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are ever the same....


  • Carlisle, Cumbria, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Carlisle, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    About the RoleWe're seeking a skilled Customer Experience Specialist to join our Carlisle Motorstore team. As a Product Genius, you'll be our in-branch expert, dedicated to delivering exceptional customer service and ensuring an outstanding experience for our clients.Key ResponsibilitiesPrepare the showroom and cars for each day's sales, maintaining a clean...


  • Carlisle, Cumbria, United Kingdom Dreams Ltd Full time

    Sales Assistant RoleWe're seeking highly motivated and customer-focused individuals to join our sales team at Dreams Ltd, where you'll have the opportunity to develop your skills and expertise in a fast-paced retail environment.Dreams Ltd is a UK-based bed retailer with a reputation for excellence, driven by our commitment to customer satisfaction and...


  • Carlisle, Cumbria, United Kingdom Hungry Jack's Full time

    We are seeking ambitious professionals to join our team at Hungry Jack's. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the growth and success of our business.About YouYou have a passion for providing outstanding customer service and exceeding guest expectations.You are an ambitious...


  • Carlisle, Cumbria, United Kingdom ENGINEERINGUK Full time

    Welcome to ENGINEERINGUK, where we're committed to delivering exceptional customer experiences. As a Sales Adviser/Retail Advisor, you'll play a vital role in creating memorable moments for our customers and driving store success.Compensation PackageWe offer a competitive hourly rate of £11.81, with opportunities to earn more through our accreditation...


  • Carlisle, Cumbria, United Kingdom mcrhotels Full time

    Customer Service Agent Role in Carlisle, PAWe are seeking a charismatic and detail-oriented Customer Service Agent to join our team at Residence Inn Carlisle. As a critical member of our customer service team, you will be responsible for responding to guest inquiries, resolving issues, and delivering personalized service to our guests.Key...


  • Carlisle, Cumbria, United Kingdom Arnold Clark. Careers Full time

    About YouWe're looking for a people person with a real passion for sales and a desire to succeed in a dynamic environment. As a Sales Consultant, you'll have the opportunity to develop your skills and expertise in a supportive team.Your Key ResponsibilitiesSales Performance: Meet or exceed sales targets by providing an outstanding customer experience and...

  • Stockroom Associate

    7 days ago


    Carlisle, Cumbria, United Kingdom Corus Consultancy Full time

    **Job Description for Stockroom Associate at Corus Consultancy in CARLISLE**We are seeking a detail-oriented and customer-focused Stockroom Associate to join our team. In this role, you will be responsible for replenishing stock while following best practices.Main duties of the Stockroom Associate:Replenish stock in accordance with established...


  • Carlisle, Cumbria, United Kingdom The Cumbria County Council Full time

    **About the Role**We are seeking an experienced and customer-focused professional to join our team as a Customer Operations Advisor. This role is ideal for individuals who enjoy working in a fast-paced environment, delivering top-notch customer service while supporting the delivery of local government services.About YouYou will have excellent communication...


  • Carlisle, Cumbria, United Kingdom ENGINEERINGUK Full time

    About the RoleIn this exciting opportunity, you will work closely with our technical team to diagnose errors, determine solutions, and document processes. Your excellent communication skills and ability to build great relationships with customers will be essential in providing a high level of customer satisfaction. As a Field Service Engineer, you will also...


  • Carlisle, Cumbria, United Kingdom Erin Associates Full time

    Digital Solution Manager Job DescriptionWe are seeking a Digital Solution Manager to join our team in Cumbria. The successful candidate will be responsible for delivering digital solutions that meet business objectives and improve customer satisfaction.About Erin AssociatesErin Associates is a forward-thinking company that is committed to innovation and...