Programme Director

1 month ago


Southampton, Southampton, United Kingdom Quilter Full time
About the Role

We are seeking a highly skilled Programme Manager to lead and manage large-scale, transformational, and complex business and IT change programmes. The successful candidate will be responsible for the successful achievement of programme outcomes within the key constraints of time, cost, quality, and risk.

Key Responsibilities
  • Supports the Change delivery portfolio plan within the defined business unit/function, ensuring appropriate services and solutions are proposed, planned, and delivered in alignment with the defined Portfolio outcomes.
  • Utilises best practices to ensure Change programmes are effectively defined, planned, resourced, and delivered in alignment with the overall business unit/function requirements.
  • Inputs and actively participates in the Community of Practice to shape improved or new ways of working in relation to Change delivery.
  • Ensures programme delivery is aligned to and delivered in accordance with Quilter policy and standards, and Community of Practice guidelines.
  • Prioritises and manages capacity of the Programme Delivery teams and sourced services to balance demand and efficiency and ensure the effective delivery of Change and Services.
Service Improvement and Change Delivery
  • Leads Change programmes for a specific business unit/function, working in partnership with key stakeholders to ensure delivery in line with agreed milestones, priorities, standards, and budget.
  • Defines programme organisation structures and resourcing models and plans the programme and approach, with consideration for the dependencies and constraints and in line with the agreed governance process, standards, and reporting.
  • Manages programme delivery, defining deliverables and milestones, documenting interdependencies and managing relationships with stakeholders to resolve issues and develop solutions to ensure successful programme outcomes.
  • Prioritises and deploys internal or sourced resources to ensure Change solutions and services are delivered effectively.
  • Manages programme risks and issues ensuring that they are impact-assessed, mitigated, and escalated where appropriate.
  • Manages and monitors the programme performance, progress against milestones, and appropriateness and quality of work, and where necessary takes corrective action.
  • Works with project managers to ensure project plans are produced, actively maintained, of the appropriate detail, and consistently aligned to the programme plan.
  • Develops and coaches resources assigned to the programme, providing input into performance reviews and support to expand their capabilities and skillsets.
  • Manages and monitors the programme budget providing appropriate guidance and decision-making to the underlying projects.
  • Ensures the delivery of programmes and projects through clearly defined metrics and KPIs.
About You

We are looking for a highly skilled and experienced Programme Manager who can lead and manage large-scale, transformational, and complex business and IT change programmes. The successful candidate will have a strong track record of delivering successful programmes and projects, and will be able to demonstrate excellent leadership, communication, and interpersonal skills.

The ideal candidate will have experience of managing 'Virtual' teams, cross-function/cross-business, and geographies, and will have a strong knowledge of the IT Software Development Lifecycles, associated methodologies, and their practical application.

They will also have excellent facilitation skills, experience of line and matrix management environments, and strong knowledge of budgeting and resource allocation, planning, and executive-level presentations.

We offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction, including holiday, Quilter Incentive Scheme, pension scheme, private medical insurance, life assurance, and income protection.



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