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Service Contract Coordinator
2 months ago
The Service Contract Coordinator will play a pivotal role in ensuring the delivery of high-quality services to our clients. This role will incorporate line management for service leads, providing support and guidance where individual cases are particularly challenging and/or complex. It will also support the overall management and delivery of our services through regular supervision and strategic planning.
Key Responsibilities:
- Manage and coordinate service contracts to ensure timely delivery and high-quality standards.
- Provide guidance and support to service leads, addressing complex cases and ensuring effective service delivery.
- Collaborate with the management team to develop and implement strategic plans for service delivery.
- Conduct regular supervision and performance evaluations to ensure service leads are meeting expectations.
Requirements:
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Experience in contract management and service delivery.
Working for CCC Mitte GmbH:
- Opportunity to work with a dynamic and growing organization.
- Collaborative and supportive work environment.
- Professional development and growth opportunities.