Business Development Analyst

5 days ago

Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full time
Job Description

About the Role

We are seeking a highly skilled Business Analyst to join our team at Daisy Communications Limited. As a Business Analyst, you will play a critical role in helping our business define better stories and work closely with stakeholders to deliver valuable working software.

Key Responsibilities

  • Apply your knowledge of CRM to help the business define better stories and improve business processes.
  • Work with stakeholders at all levels of the business, including Agents, Managers, PMs, and Directors, to understand their needs and develop solutions.
  • Improve your soft skills as you interact with various parts of the business and contribute to the development of our technology platform.
  • Focus on solving problems through innovation and careful thought, and work closely with Developers and QA to deliver high-quality software.
  • Help stakeholders break down work through story mapping and work with JIRA and the Atlassian tool chain.
  • Contribute to the delivery of multiple projects to various business streams and gain extensive experience on different products and services offered.
  • Own and enhance current business analyst processes with the Head of Software and groom the BAU backlog to ensure work is coming into the teams in the right format.
  • Produce reports on findings and present to groups when necessary.

Requirements

  • Experience gathering requirements and defining development work items is required.
  • Experience working as a Product Owner, Product Manager, or Business Analyst is desirable.
  • Experience of Story Mapping and vertically slicing requirements into smaller pieces of work that can deliver business value quickly is essential.
  • Bachelor's or master's in computer science, business, or a related subject, or significant industry experience is required.
  • Knowledge of Agile methodologies is desirable.
  • T-SQL experience is highly desirable.

About Us

Daisy Communications Limited is a leading telecommunications company that values its employees and offers a range of benefits, including 25 days' holiday, a holiday purchase scheme, and professional development opportunities.

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