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Technical Business Analyst
2 months ago
We are seeking a skilled Business Analyst to join our team at BT Group. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing complex technical issues and providing coaching and guidance to our team members.
Key Responsibilities:
- Provide coaching and guidance on resolving complex technical issues to a high-quality standard.
- Achieve personal KPIs and quality objectives.
- Take ownership of personal development to continually improve skills and enhance performance.
- Analyze incident and fault journeys to identify areas for improvement.
What We Offer:
- A competitive salary with a 10% on-target bonus.
- A BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution.
- An on-call allowance.
- 25 days annual leave (not including bank holidays), increasing with service.
- A range of flexible benefits, including cycle to work, healthcare, and season ticket loan.
- World-class training and development opportunities.
- The option to join BT Shares Saving schemes.
Flexible Working:
This role offers a 3-day office-based and 2-day remote working model. You will be required to be at your contractual location 3 days a week with 2 flexible days per week.
About BT Group:
With over 175 years of heritage, BT Group is a global leader in secure connectivity and collaboration platforms for businesses of all shapes and sizes. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
