Customer and Trading Manager

1 month ago


Solihull, Solihull, United Kingdom Sainsbury's Full time
About the Role

As a Customer and Trading Manager at Sainsbury's, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth. Your key focus will be on managing the store's operations, ensuring that customers receive a seamless shopping experience, and that the team is motivated and empowered to achieve their goals.

Key Responsibilities

Manage the store's daily operations, including stock management, inventory control, and visual merchandising.
Lead a team of colleagues to deliver excellent customer service, ensuring that customers receive a personalized and engaging experience.
Analyze sales data and customer feedback to identify opportunities for growth and improvement.
Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team productivity.

What You'll Need

To succeed in this role, you will need:
Excellent leadership and communication skills, with the ability to motivate and inspire a team.
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
A customer-focused mindset, with a passion for delivering exceptional customer service.
A proven track record of driving sales growth and improving customer satisfaction.

What We Offer

As a Customer and Trading Manager at Sainsbury's, you will receive a competitive salary, plus a range of benefits, including a discount card, free food and hot drinks, and a generous holiday entitlement. You will also have access to a range of training and development opportunities, designed to help you achieve your career goals and succeed in your role.

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