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Service Delivery Coordinator

2 months ago

Harrogate, North Yorkshire, United Kingdom Redcentric Full time
Job Overview

We are seeking a highly skilled Service Delivery Coordinator to join our team at Redcentric. As a key member of our service delivery team, you will be responsible for overseeing the relationship and service provision of a portfolio of customers.

Main Responsibilities:

  • Proactively engage with customers to ensure their service needs are met.
  • Work closely with the Service Delivery and Improvement manager to develop and implement service improvement plans.
  • Collaborate with internal stakeholders to ensure seamless service delivery.
  • Identify and escalate any service issues or concerns to the relevant teams.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
  • Knowledge of service delivery principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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