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Service Delivery Expert

3 months ago

Harrogate, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Service Delivery Expert to join our team in Harrogate, UK. Key responsibilities include:

  • Providing exceptional customer service and support.
  • Handling customer inquiries via phone, email, and chat.
  • Resolving customer issues efficiently and escalating when necessary.
  • Managing customer orders and account information.
  • Collaborating with other departments to ensure customer satisfaction.

Requirements:

  • Previous customer service experience is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.