IT Service Delivery Engineer
6 days ago
We are currently seeking an experienced 2nd Line Technical Support Engineer to join our team in Harrogate.
This full-time permanent role offers a competitive salary package, including a starting salary of £27,500 per annum, which will increase to £30,000 after 6 months, plus a 20% shift allowance.
The ideal candidate will have excellent communication skills, strong customer service skills, and the ability to manage and resolve technical issues in a fast-paced environment.
- Monitor and manage technical faults through to resolution
- Provide high-quality service to customers
- Collaborate with other teams to ensure seamless service delivery
Requirements:
- Minimum 2 years experience in 1st/2nd Line IT support
- Knowledge of network protocols and configurations
- Excellent problem-solving skills
Salary and Benefits:
- £27,500 - £30,000 per annum
- 20% shift allowance
- Opportunities for ongoing training and development
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