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Community Outreach Coordinator

2 months ago

North Witham, Lincolnshire, United Kingdom EducoHire Full time
Job Description

EducoHire is seeking a highly skilled Community Outreach Worker to join our team in the South West of England. As a key member of our team, you will be responsible for building and maintaining relationships with external partners, clients, and stakeholders to promote our programme.

Key Responsibilities:
  • Partner and Client Engagement:
    • Recruit, screen, and enrol participants in project activities.
    • Assess clients' eligibility for the programme and maintain up-to-date knowledge of eligibility requirements and procedures.
    • Input client information into the Customer Relationship Management (CRM) system and assist with tracking and reporting.
    • Research and identify services and resources that could be useful to clients.
    • Develop relationships with external partner organisations, such as local council staff, charities, and diaspora groups, to promote the programme.
    • Manage inquiries via the CRM system to support partner and client engagement.
    • Arrange and facilitate information sessions online and in person to support participant engagement.
  • Essential Skills and Qualifications:
    • Experience working with refugees, migrants, or other vulnerable groups.
    • Ability to handle confidential documents and sensitive information.
    • Excellent written and oral communication skills.
    • Solid diplomatic and networking skills.
    • Proficiency in using CRMs like Salesforce and documenting work.
    • Proficiency in using Microsoft Office (Word, PowerPoint, and Excel) and experience using online platforms like Microsoft Teams and Zoom.
    • Ability to work as part of a team.
    • Strong organisational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines.
  • Preferred Qualifications:
    • Additional language skills, such as Dari, Pashto, or Arabic.
    • Local knowledge of the South West Region and its various local organisations.