Customer Service Team Lead
3 weeks ago
We are seeking a detail-oriented professional to join our team as a Fleet Compliance Coordinator. The successful candidate will be responsible for ensuring fleet compliance and operational efficiency in our fast-paced asset rental business.
Key Responsibilities:
• Handle incoming calls from hire fleet customers, providing professional and efficient service.
• Communicate repair updates and compliance bookings, minimising asset downtime.
• Monitor and manage fleet compliance schedules using a computerised maintenance system.
• Ensure timely reporting of MOTs, LOLER, and Tank tests, liaising with repair agents and arranging bookings.
• Update maintenance systems with completed events and maintain compliance paperwork.
• Plan and schedule compliance events, controlling expenditure within agreed rates.
• Issue repair orders to third-party agents and close off jobs in real time.
• Identify and manage damage to hire fleet equipment, including handling repair estimates and rechargeable items.
• Process warranty repairs promptly, adhering to manufacturer warranty guidelines.
• Collaborate with the Parts department to ensure efficient part availability for repairs.
Requirements:
• Previous experience in a similar role, ideally in the fleet, asset, or rental industry (though not essential).
• Strong communication and customer service skills, embodying Dawsongroup values and ethics.
• A flexible and adaptable approach, with the ability to work independently and take initiative.
What We Offer:
• Competitive Salary: £40,000 - £55,000 per annum based on experience.
• 24 Days holiday + 1 day birthday holiday + bank holidays.
• Allocation of a turkey at Christmas.
• Employer supported volunteering days.
• Life Assurance x2 Annual salary.
• Cycle to work scheme.
• Internal promotion pathways.
• Refer a friend scheme.
• Flu Jab.
• Annual Health Assessment.
• Dawson Group PLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Benefits Package:
The successful candidate will receive a comprehensive benefits package, including a competitive salary, generous holiday entitlement, and access to a range of employee benefits.
-
Customer Service Team Lead
4 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full timeJob DescriptionWe're looking for a highly motivated Operations Support Specialist to join our team at Dawsongroup Plc. As a key member of our operations team, you will play a vital role in ensuring seamless support for our customers.About the RoleThe ideal candidate will be an organised, customer-focused professional with excellent problem-solving skills and...
-
Customer Experience Lead
4 weeks ago
Brighouse, Calderdale, United Kingdom Welcome Break Full timeJob SummaryWe are seeking a highly experienced Customer Experience Lead to join our team at Welcome Break. As a key member of our management team, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive business growth at our motorway service centres.The ideal candidate will have a strong background in...
-
Temporary Customer Service Team Member
4 weeks ago
Brighouse, Calderdale, United Kingdom Office Angels Full timeTemporary Customer Service PositionWe have an exciting opportunity for a Temporary Customer Service Team Member to join our team at Office Angels in Brighous (HD6).As a key member of our team, you will be responsible for delivering exceptional customer service to clients via various communication channels.Your duties will include responding to customer...
-
Adult Services Team Lead
3 weeks ago
Brighouse, Calderdale, United Kingdom Equals One Ltd Full timeAdult Services Team LeadHD6, UKSalary: £37,000 per annumAbout the JobWe are seeking a dedicated and experienced individual to lead our adult care services team as a Deputy Manager, reporting directly to the Home Manager.Main ResponsibilitiesSupport the Home Manager in service delivery and operations.Maintain high standards of care and support that meet...
-
Store Team Lead
4 weeks ago
Brighouse, Calderdale, United Kingdom Austin Fraser Full timeJob DescriptionFabulous Fashion retailer seeks a Sales Store Director for their store. The ideal candidate will be committed, energetic, and enjoy working in a team with the ability to develop strong relationships both with customers and the team.The estimated salary for this role is £35,000 - £40,000 per annum, depending on...
-
Customer Service Coordinator
2 weeks ago
Brighouse, Calderdale, United Kingdom Arc Recruitment Full timeJob OpportunityWe are seeking an experienced Customer Service Coordinator to join our team at Arc Recruitment. As a key member of our organization, you will play a vital role in providing exceptional customer service and administrative support.Key Responsibilities:Process orders and manage stock levels effectively.Create accurate invoices for...
-
Support Services Team Lead
3 weeks ago
Brighouse, Calderdale, United Kingdom Equals One Ltd Full timeJob Description:We are seeking an experienced Deputy Manager to join our team of dedicated professionals, supporting the management of our community-based care services for individuals with learning disabilities, autism, and complex care needs.Responsibilities:Provide high-quality support to service users, ensuring their physical, emotional, and social needs...
-
Customer Service Operations Specialist
4 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup plc Full timeAbout the RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Operations Specialist. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of driving business growth and improvement.The key responsibilities of this role include:Developing...
-
Temp Customer Service Assistant
4 weeks ago
Brighouse, Calderdale, United Kingdom Office Angels Full timeWe are currently recruiting for a Temporary Customer Service ExecutiveAbout the JobThis is a temporary position based in HD6- Brighouse, which involves working as a customer service representative for a company. The salary for this job is £11.00 per hour. ResponsibilitiesHandle customer calls professionally and efficiently, providing accurate and helpful...
-
Customer Service Representative Temp
3 weeks ago
Brighouse, Calderdale, United Kingdom Office Angels Full timeA Christmas temp position has become available at Office AngelsAbout the RoleThis temporary position is based in HD6- Brighouse and involves working as a customer service representative for a company. The pay rate for this job is £11.00 per hour. Main ResponsibilitiesProvide exceptional customer service by responding promptly and accurately to customer...
-
Care Team Lead
4 weeks ago
Brighouse, Calderdale, United Kingdom The Bridge Full timeJoin us as a Care Team Lead at The Bridge, where you will play a vital role in shaping the future of our care services.Job SummarySupport the Registered Manager in overseeing all aspects of the serviceDevelop and implement strategies to improve care quality and user engagementCollaborate with colleagues to ensure seamless service deliveryWe offer a...
-
Customer Service Operations Specialist
4 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup Plc Careers Full timeCompany OverviewDawsongroup Plc Careers is a leading asset rental business, dedicated to delivering exceptional service and operational efficiency.
-
Dawsongroup Customer Support Manager
4 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup plc Full timeAbout UsDawsongroup plc is a leading provider of customer support services, dedicated to delivering exceptional customer experiences and driving business growth and improvement.We are seeking a highly motivated and customer-focused individual to join our team as a Dawsongroup Customer Support Manager. The ideal candidate will have a passion for delivering...
-
Temporary to Permanent Administrative Assistant
3 weeks ago
Brighouse, Calderdale, United Kingdom Arc Recruitment Full timeAre you an administrative professional looking for a new challenge? We are currently recruiting for a Temporary to Permanent Administrative Assistant - Customer Service role at our client's office in Brighouse. The successful candidate will provide exceptional customer service by undertaking various administrative tasks, including order processing, stock...
-
Senior Care Team Lead
3 weeks ago
Brighouse, Calderdale, United Kingdom Equals One Ltd Full timeAbout Equals One LtdWe provide community-based registered care services that empower individuals with learning disabilities, autism, and associated complex care needs to live fulfilling lives.Our core values centre around personalisation, choice, and dignity.We seek a Senior Care Team Lead to oversee the implementation of these values in Rastrick.This role...
-
Customer Relationship Manager
3 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full timeAbout Us: Dawsongroup Plc is a leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. Our company prides itself on providing innovative solutions and exceptional service. As part of our team, you'll be responsible for driving sales growth and building lasting customer relationships.Estimated Salary: £42,000 -...
-
Custom Sewing Technician
4 weeks ago
Brighouse, Calderdale, United Kingdom Venatu Recruitment Group Full timeCustom Sewing Technician Job Summary:We are seeking a skilled Custom Sewing Technician to join our production team at Venatu Recruitment Group. In this role, you will be responsible for delivering high-quality custom sewing services, working closely with customers to understand their needs and preferences.Key Responsibilities:Design and create custom sewing...
-
CNC Machinist Team Lead
4 weeks ago
Brighouse, Calderdale, United Kingdom AMF Recruitment Careers Full timeWe are seeking an experienced CNC Machinist to lead our team of skilled machinists in a small to medium sized engineering company. Key Responsibilities:Supervise a small team of CNC MachinistsWork hands-on on CNC MachinesMaintain accurate job cards and ensure smooth operationsThe ideal candidate will be a well-versed CNC Machinist with programming skills,...
-
Sales and Customer Relationship Specialist
4 weeks ago
Brighouse, Calderdale, United Kingdom Dawsongroup plc Full timeAre you a results-driven individual with a passion for sales and building lasting customer relationships? As a key member of the Dawsongroup emc team, you will play a crucial role in driving business growth through exceptional service and innovative solutions.Dawsongroup emc is the UK's leading supplier of self-drive municipal, industrial, and specialist...
-
Customer Support Specialist
4 weeks ago
Brighouse, Calderdale, United Kingdom Office Angels Full timeAbout the RoleWe are seeking a skilled and enthusiastic Temporary Customer Service Executive to deliver exceptional support to our customers.In this role, you will be responsible for:Responding to customer inquiries via various channels in a timely and accurate manner.Providing product information, resolving complaints, and offering solutions to ensure...