Complaints Resolution Specialist
4 weeks ago
We are seeking a skilled Complaints Officer to join our team at NHBC. As a Complaints Officer, you will be responsible for handling and resolving customer complaints in a timely and professional manner.
Key Responsibilities- Investigate and resolve customer complaints in accordance with regulatory requirements and company policies.
- Communicate effectively with customers to understand their concerns and provide clear explanations of the resolution process.
- Work collaboratively with internal stakeholders to ensure effective complaint handling and resolution.
- Continuously improve complaint handling processes and procedures to ensure high-quality customer service.
- Proven experience in complaint handling and customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with regulatory requirements and industry standards.
- A competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
NHBC is a leading provider of new home warranty and insurance services. We are committed to delivering high-quality customer service and ensuring the satisfaction of our customers.
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Complaints Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Abound Full timeWe're seeking a skilled Complaints Resolution Specialist to join our team at Abound. As a key member of our customer service team, you'll be responsible for managing and resolving customer complaints in a timely and effective manner.Key responsibilities include:Managing and resolving customer complaints in accordance with FCA guidelines and FOS...
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Complaints Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Abound Full timeWe are seeking a skilled Complaints Resolution Specialist to join our team at Abound. As a key member of our customer service team, you will be responsible for managing and resolving customer complaints in a timely and effective manner.The ideal candidate will have a minimum of 3-5 years' experience in a complaint handling role within the financial services...
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Complaints Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a skilled Complaints Resolution Specialist to join our team at NHBC. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirements and...
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Complaints Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryAs a Complaints Resolution Specialist at NHBC, you will be responsible for investigating and resolving customer complaints in a timely and professional manner. This role involves working closely with various departments and stakeholders to ensure good outcomes for our policyholders. You will have excellent communication skills and be able to...
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Complaints Resolution Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeAbout the RoleWe are seeking a highly skilled Complaints Officer to join our team at NHBC. As a Complaints Officer, you will be responsible for the end-to-end review of your own caseload of complaints from receipt to final decision, ensuring that complaints are thoroughly reviewed, investigated, and resolved in a timely manner with a high degree of...
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Complaints Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom https:www.energyjobline.comsitemap Full timeJob Type:* Self-employed basis* Must have own vehicle* Qualified candidates only* Uniform provided* Must have full UK driving licenseKey Skills:Strong practical skillsFlexible, conscientious and organisedPunctual and reliableComplete work to a high standardGood communication skillsResponsibilities:* Manage and resolve customer complaints in a professional...
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Claims Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeJob Title: Claims Resolution SpecialistStride Resource Management Ltd is seeking an experienced Claims Resolution Specialist to join their team. The successful candidate will be responsible for handling and settling a diverse caseload of Casualty claims, typically in excess of £75K. This includes a mix of Employers' Liability, Public Liability and Product...
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Claims Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeAt Stride Resource Management Ltd, we are seeking an experienced Claims Resolution Specialist to join our team of 8 Claims Handlers.The role focuses on handling and settling a diverse caseload of Casualty claims, typically in excess of £75K. This includes a mix of Employers' Liability, Public Liability and Product claims, from inception to resolution. You...
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Claims Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeClaims Resolution SpecialistStride Resource Management Ltd is seeking an experienced Claims Resolution Specialist to join their team. The role involves handling and settling a diverse caseload of Casualty claims, typically in excess of £75K. This includes a mix of Employers' Liability, Public Liability and Product claims, from inception to resolution. The...
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Claims Resolution Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeClaims Resolution SpecialistStride Resource Management Ltd is seeking an experienced Claims Resolution Specialist to join their team. The role focuses on handling and settling a diverse caseload of Casualty claims, typically in excess of £75K. This includes a mix of Employers' Liability, Public Liability and Product claims, from inception to resolution. You...
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Global Claims Resolution Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full timePosition SummaryWe are seeking a highly motivated and detail-oriented Global Claims Resolution Specialist to join our team at Crawford & Company. As a key member of our global operations, you will play a vital role in providing exceptional customer service and ensuring timely resolution of complex insurance claims.Key Responsibilities:You will be the primary...
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Customer Experience Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeJob DescriptionCreatePay is a leading provider of payment solutions products, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Specialist to provide day-to-day support directly to our customers by creating a positive customer experience and resolving customer complaints as...
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Customer Retention Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeJob DescriptionCreatePay is a leading provider of payment solutions, dedicated to helping small to medium-sized UK businesses streamline their payment processes. We're seeking a Customer Loyalty Specialist to provide day-to-day support to our customers by creating a positive customer experience and resolving customer complaints as they arise, while adhering...
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Dispute Resolution and Litigation Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeThe ideal candidate for this role will have a strong background in dispute resolution and litigation. The successful candidate will be responsible for overseeing the maintenance of work and fee income targets, reporting on performance, and liaising with clients.Key Responsibilities:Ensure the department meets its work and fee income targetsMonitor and report...
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ER Specialist
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Hays Specialist Recruitment Limited Full timeER Specialist OpportunityAn exciting opportunity has arisen for an experienced ER Specialist to join a commercial, fast-paced, multisite organisation in the blue collar environment. As an ER Specialist, you will play a pivotal role in driving continuous improvement and upskilling our line managers in all ER matters.Key Responsibilities:Support disciplinary,...
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Customer Service Support Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Redline Group - Specialist Recruitment for Technology & Electronics Companies Full timeJob Title: Customer Service Support SpecialistWe are seeking a highly motivated and meticulous Customer Service Support Specialist to join our rapidly growing team in Milton Keynes, Buckinghamshire.This is an excellent opportunity for a Customer Service Support Specialist with SAGE experience to deliver expert advice, co-ordinate technical issues, and...
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Milton Keynes, Milton Keynes, United Kingdom Central and North West London NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled Clinical/Counselling Psychologist to lead our Crisis Resolution and Home Treatment Team. The successful candidate will have experience in crisis work, clinical health psychology, and be committed to delivering patient-focused care and treatment.Job SummaryThe post holder will be responsible for developing,...
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Customer Experience Champion
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeCreatePay is a leading provider of payment solutions, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Champion to join our MK based Operations team.The Customer Experience Champion will provide day to day support directly to our customers by creating a positive customer...
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Fleet Operations Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full timeAbout the RoleVolkswagen Financial Services (UK) LTD is seeking a skilled Fleet Operations Specialist to join our Fleet Mobility team. As the main point of contact for corporate customers and locations, you will provide ongoing support to stakeholders throughout the car rental lifecycle.Key responsibilities include:Acting as the primary point of contact for...
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Customer Retention Expert
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeJob Title: Customer Retention ExpertCreatePay, a leading provider of payment solutions, seeks an experienced Customer Retention Expert to join their MK based Operations team. The ideal candidate will provide day-to-day support to customers by creating a positive experience and resolving complaints in a timely manner while adhering to FCA guidelines.The...