Customer Service Representative

5 days ago


Knowsley, United Kingdom QVC Full time

The Opportunity

We are seeking a talented individual to join our award-winning Contact Centre as an Orderline Representative. In this role, you will be the welcoming and friendly voice of QVC, providing world-class customer service to our valued customers.

Your Key Responsibilities

  • Handle inbound customer calls efficiently and accurately process customer orders.
  • Promote engaging products to improve customer loyalty.
  • Work towards achievable individual performance targets.

What You Bring

  • A genuine passion for customer service.
  • Excellent communication skills.
  • Experience using a computer.
  • A commitment to punctuality and attendance.

What We Offer

A brilliant experience and the opportunity to be part of a dedicated team focused on delivering exceptional customer service. We offer a supportive and seamless onboarding experience, including two weeks of training, to ensure you are set up for success in your role.

Our Culture

We are a family of six leading retail brands, dedicated to providing a more human way to shop. We're an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations, and communities for millions of discerning shoppers.

Why QVC?

We're committed to diversity, equity, and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life's everyday moments.



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