Customer Service Advisor

4 weeks ago


Knowsley, United Kingdom Back 2 Work Complete Training Full time
We’re recruiting for Customer Service Advisors to earn upto £29,000 per annum.
Customer Service Advisor benefits:
• Casual dress
• Company pension
• On-site parking
• Medicash
• Hybrid working
• 21 days paid holiday (rising to 25) plus bank holidays
• Fully equipped break-out room to eat, relax and play
• Employee Assistance programme
• Attractive bonus and incentive scheme
• A friendly environment to work in, where we regularly recognise and reward great performance
Training is included to prepare you for this role.
Customer Service Advisor role:
• Taking Payments
• Negotiating payment arrangements, where a customer cannot pay in full
• Completing income and expenditures
• Provide a positive solution to a customer’s account
• Update accounts status and ensure all notes are correct on the system
• Handle difficult conversations and resolve complaints
• Comply with the requirements of our regulators
Customer Service Advisor pay:
£25,000 to £29,000 per annum

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