Customer Service Representative
1 week ago
The Opportunity
We are seeking a talented individual to join our award-winning Contact Centre team at QVC UK. As a Customer Service Representative, you will be the welcoming friendly voice of QVC, providing world-class customer service and promoting engaging products to improve customer loyalty.
Reporting to one of our contact centre leaders, you will work towards achievable individual performance targets and be part of a team dedicated to serving our customers. You will also have the opportunity to work towards a supportive and seamless onboarding experience, including two weeks of training.
Key Responsibilities:
- Deliver a first-class customer experience
- Take ownership of performance and seek ways to improve
- Engage with customers and colleagues, creating a people-focused work culture
- Have fantastic communication skills
- Experience using a computer is important in this role
What You'll Get in Return:
A brilliant experience and the opportunity to be part of one team dedicated to our customer, playing an important part in our path forward. We have supported career paths – which offers even more exciting opportunities to learn, develop and support our customer.
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