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Process and Governance Specialist

2 months ago

Winchester, Hampshire, United Kingdom Arqiva Full time
Job Title: Process and Governance Specialist

Arqiva is seeking a highly skilled Process and Governance Specialist to join our team. As a key member of our organization, you will be responsible for managing process improvement initiatives and establishing governance frameworks to support strategic decision-making, enhance operational efficiency, and deliver value to the organization.

Key Responsibilities:
  • Plan and manage the performance of the process and governance team within the VMO
  • Coach the Process and Governance Coordinator
  • Lead process improvement initiatives to streamline operations, eliminate waste, and drive efficiency gains across the organization
  • Own and maintain governance frameworks, policies, and procedures to ensure compliance, accountability, and transparency in decision-making processes
  • Collect data for quality analysis from various sources (process observations, stakeholder feedback)
  • Validate data and tasks to ensure accuracy and completeness of quality control records
  • Analyze quality control data to identify trends and potential issues, and implement corrective actions
  • Plan quality assurance and testing activities
  • Prepare reports and maintain quality control activity records
  • Monitor quality KPIs and flag compliance issues and practices that deviate from standards
Requirements:
  • Proficiency in process improvement methodologies, to identify inefficiencies, streamline processes, and drive operational excellence
  • Understanding of governance principles and practices to establish governance frameworks, policies, and procedures that ensure compliance, accountability, and transparency
  • Excellent stakeholder management and communication skills to engage with stakeholders at all levels of the organization and foster buy-in for process improvement and governance initiatives
  • Process improvement methodologies such as Lean or Six Sigma
  • Strong attention to detail and accuracy in data entry and record-keeping
  • Excellent analytical skills to analyze relevant data against performance indicators, identifying trends, patterns, and opportunities to improve
  • Strong problem-solving skills to evaluate issues and collaborate with the wider quality team to develop solutions
  • Effective communication and reporting skills to communicate audit findings, insights, and recommendations to stakeholders
About Arqiva:

Arqiva is the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform. We have a strong heritage and foundation for future growth, offering opportunities for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors.

We have opportunities in new technology applications and products, and you will have opportunities to learn and develop with us. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

We are committed to being an inclusive organization, with networks including Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans, and Inspiring Women. Join us and contribute to our active networks.