Governance Delivery Specialist

3 weeks ago

Winchester, Hampshire, United Kingdom Arqiva Full time

About the Role

We are seeking a highly skilled Governance Delivery Specialist to join our team at Arqiva. As a key member of our organization, you will be responsible for managing process improvement initiatives and establishing governance frameworks to support strategic decision-making, enhance operational efficiency, and deliver value to the organization.

Key Responsibilities

  • Owns and maintains governance frameworks, policies, and procedures to ensure compliance, accountability, and transparency in decision-making processes
  • Analyses existing processes in Arqiva to identify weaknesses, inefficiencies, and improvements to the governance
  • Leads process improvement initiatives to streamline delivery in the Enablement team, eliminate waste, and drive efficiency gains across the organization
  • Plans and manages performance of process and governance team within the VMO
  • Coaches the Process and Governance Coordinator
  • Collects data for quality analysis from various sources (process observations, stakeholder feedback)
  • Validates data and tasks to ensure accuracy and completeness of quality control records
  • Analyses quality control data to identify trends and potential issues, and implements corrective actions
  • Plans quality assurance and testing activities
  • Prepares reports and maintains quality control activity records
  • Monitors quality KPIs and flags compliance issues and practices that deviate from standards

About You

  • Proficiency in process improvement methodologies, to identify inefficiencies, streamline processes, and drive operational excellence
  • Understanding of governance principles and practices to establish governance frameworks, policies, and procedures that ensure compliance, accountability, and transparency
  • Excellent stakeholder management and communication skills to engage with stakeholders at all levels of the organization and foster buy-in for process improvement and governance initiatives
  • Process improvement methodologies such as Lean or Six Sigma
  • Strong attention to detail and accuracy in data entry and record-keeping
  • Excellent analytical skills to analyse relevant data against performance indicators, identifying trends, patterns, and opportunities to improve
  • Strong problem-solving skills to evaluate issues and collaborate with wider quality team to develop solutions
  • Effective communication and reporting skills to communicate audit findings, insights and recommendations to stakeholders
  • Good understanding of quality management principles and methodologies (Six Sigma)
  • Understanding of relevant regulatory requirements, standards, and industry regulations related to process quality
  • Experience in process mapping and documentation to capture current state processes, identify pain points, and develop improvement opportunities
  • Knowledge of governance best practices, standards, and frameworks, such as COBIT or ITIL, to establish effective governance mechanisms aligned with organizational objectives
  • Understanding of regulatory requirements relevant to the industry, such as data protection regulations or industry-specific standards, to ensure compliance within governance frameworks
  • Competency in project management principles and practices to plan, execute, and monitor process improvement and governance initiatives effectively
  • Familiarity with risk management principles and practices to identify, assess, and mitigate risks associated with process changes and governance structures

About Arqiva

Arqiva is the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform. We have a strong heritage and foundation for future growth, and we are committed to helping our people be the best version of themselves at work and still have the time and energy to live a full life outside of work.

We are looking for talented individuals who share our values and are passionate about delivering exceptional results. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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