Front Desk Coordinator Senior
5 days ago
At 21c Museum Hotels, we're looking for a skilled and experienced Front Desk Coordinator Senior to join our team. As a key member of our front office staff, you will be responsible for ensuring that all guest interactions are positive and memorable.
Key Responsibilities:
- Handle internal and external guest issues in the absence of the manager
- Operate primarily from the front desk, ensuring all front desk and valet functions are completed accurately and efficiently
- Liaise between Front Desk, Housekeeping, and Engineering, ensuring that all requests are fulfilled within a timely manner
Requirements:
- Past experience in dealing directly with the public
- General knowledge of basic customer service skills
- Fluency in English
- Ability to understand and follow verbal/written instructions, work on more than one task at a time, and communicate both verbally and in writing
Salary:$45,000 - $55,000 per year, depending on experience.
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