Front Desk Coordinator Senior

5 days ago


North East, United Kingdom Accor Hotels Full time
Job Title: Front Desk Coordinator Senior

At 21c Museum Hotels, we're looking for a skilled and experienced Front Desk Coordinator Senior to join our team. As a key member of our front office staff, you will be responsible for ensuring that all guest interactions are positive and memorable.

Key Responsibilities:
  • Handle internal and external guest issues in the absence of the manager
  • Operate primarily from the front desk, ensuring all front desk and valet functions are completed accurately and efficiently
  • Liaise between Front Desk, Housekeeping, and Engineering, ensuring that all requests are fulfilled within a timely manner

Requirements:
  • Past experience in dealing directly with the public
  • General knowledge of basic customer service skills
  • Fluency in English
  • Ability to understand and follow verbal/written instructions, work on more than one task at a time, and communicate both verbally and in writing

Salary:$45,000 - $55,000 per year, depending on experience.

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