Sales and Order Coordinator
3 weeks ago
**Job Title:** Sales and Order Coordinator
We are seeking a highly organized and detail-oriented Sales and Order Coordinator to join our team. As a key member of our sales department, you will be responsible for coordinating between internal departments, managing customer communications, processing sales orders, and providing administrative support to the sales team.
About the Role:
The Sales and Order Coordinator will play a pivotal role in maintaining a high level of customer satisfaction by ensuring that inquiries are handled promptly, orders are processed accurately, and customers are informed throughout the process.
Key Responsibilities:
- Log all new orders accurately into the production book (excel)
- Process and track customer orders from receipt to delivery, ensuring accuracy and timeliness
- Collaborate with production and logistics teams to confirm availability and lead times for products
- Schedule installations in collaboration with the Installations Manager and Design Team
- Ensure that sales documents (e.g., contracts, proposals, invoices) are properly prepared, filed, and distributed to clients as needed
Requirements:
- 2-4 years of experience in a sales support, sales coordination, or customer service role, preferably in the manufacturing or construction industry
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), CRM systems, and ERP systems
- Excellent organizational and time management abilities; capable of managing multiple tasks simultaneously in a fast-paced environment
Benefits:
- Competitive salary: £25,000 per annum
- Holidays: [insert number] days per year
- Company Pension: available to eligible employees
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