Customer Service and Sales Support Specialist
1 week ago
Job Description:
We are seeking an experienced Customer Service and Sales Support Specialist to join our team in Glasgow.
Main Responsibilities:
- Sales Support:
- Manage the accurate logging of new orders into the production book (excel)
- Process and track customer orders from receipt to delivery, ensuring accuracy and timeliness
- Collaborate with the production and logistics teams to confirm product availability and lead times
- Schedule installations with the Installations Manager and Design Team
- Prepare, file, and distribute sales documents (e.g., contracts, proposals, invoices) to clients as required
- Customer Relations:
- Act as the primary point of contact for customers
- Promptly address customer inquiries and ensure they are kept informed throughout the process
Requirements: Up to £25,000 per annum. The ideal candidate will possess excellent communication and organizational skills, with a strong focus on attention to detail.
About Us:
At Global Recruitment Group, we pride ourselves on delivering exceptional recruitment solutions to our clients.
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