Customer Service and Sales Support Specialist

1 week ago


Cambuslang, South Lanarkshire, United Kingdom Global Recruitment Group Full time

Job Description:

We are seeking an experienced Customer Service and Sales Support Specialist to join our team in Glasgow.

Main Responsibilities:

  • Sales Support:
    • Manage the accurate logging of new orders into the production book (excel)
    • Process and track customer orders from receipt to delivery, ensuring accuracy and timeliness
    • Collaborate with the production and logistics teams to confirm product availability and lead times
    • Schedule installations with the Installations Manager and Design Team
    • Prepare, file, and distribute sales documents (e.g., contracts, proposals, invoices) to clients as required
  • Customer Relations:
    • Act as the primary point of contact for customers
    • Promptly address customer inquiries and ensure they are kept informed throughout the process

Requirements: Up to £25,000 per annum. The ideal candidate will possess excellent communication and organizational skills, with a strong focus on attention to detail.

About Us:

At Global Recruitment Group, we pride ourselves on delivering exceptional recruitment solutions to our clients.



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