Lead IQA
3 weeks ago
About the Role
Pearson is seeking a highly skilled Lead IQA to join our team of experts in Systems Engineering. As a Lead IQA, you will play a critical role in ensuring the quality and accuracy of end-point assessments for our apprenticeships.
Key Responsibilities
- Contribute to the recruitment and training of new IEAs within the allocated team
- Act as mentor for new IEAs within allocated team
- Support IEAs to develop assessment practice through face-to-face and remote standardisation activities
- Undertake remote sampling of IEAs assessments, in line with the overarching sampling strategy
- Accompany IEAs, remotely or on-site, when required
- Provide advice/guidance to IEAs when using electronic systems
- Contribute to the formative/summative RAG ratings of IEAs within allocated team
- Contribute to ongoing analysis, lessons learned and continuous improvement
- Provide guidance, recommendation, and support to key internal and external stakeholders
- Maintain accurate records to withstand internal audit and external quality audit
- Take an active role in own professional development
- Maintain service level agreements and take corrective action where service level agreements are due to breach
- Adhere and implement all Pearson and regulatory policies, procedures and guidance documents
- Support with enquiries and appeals, as required
- Produce a quarterly report based on feedback from team leaders, internal quality assurers and IEAs to identify any trends
- Identify, report, and escalate any risks which could compromise the validity and accuracy of any end-point assessment
Requirements
- Excellent written, verbal, and interpersonal skills, including the ability to effectively respond to conflicts
- Ability to maintain accuracy, whilst processing high volumes of evidence
- Excellent time management and organisational skills, with the ability to meet deadlines
- Sufficient and relevant technical knowledge of the legislation, regulatory frameworks, systems, technology, tools, and processes associated with the EPA(s)
- In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
- Ability to assess, free from bias
Working with Pearson
Pearson is the world's leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the apprentice at the centre of everything we do, because wherever learning flourishes, so do people.
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