Apprentice Systems Engineer

1 month ago

London, Greater London, United Kingdom Pearson Full time
About the Role

We are seeking a highly skilled and experienced Systems Engineer to join our team as a Lead IQA. As a key member of our team, you will be responsible for ensuring the quality and integrity of our end-point assessments.

Key Responsibilities
  • Contribute to the recruitment and training of new Internal Quality Assurance (IQA) assessors within the allocated team.
  • Act as a mentor for new IQA assessors within the allocated team.
  • Support IQA assessors to develop their assessment practice through face-to-face and remote standardisation activities.
  • Undertake remote sampling of IQA assessments, in line with the overarching sampling strategy.
  • Accompany IQA assessors, remotely or on-site, when required.
  • Provide advice and guidance to IQA assessors when using electronic systems.
  • Contribute to the formative and summative RAG ratings of IQA assessors within the allocated team.
  • Contribute to ongoing analysis, lessons learned, and continuous improvement.
  • Provide guidance, recommendations, and support to key internal and external stakeholders.
  • Maintain accurate records to withstand internal audit and external quality audit.
  • Take an active role in own professional development.
  • Maintain service level agreements and take corrective action where service level agreements are due to breach.
  • Adhere to and implement all Pearson and regulatory policies, procedures, and guidance documents.
  • Support with enquiries and appeals, as required.
  • Produce a quarterly report based on feedback from team leaders, internal quality assurers, and IQA assessors to identify any trends.
  • Identify, report, and escalate any risks which could compromise the validity and accuracy of any end-point assessment.
Requirements
  • Current DBS.
  • Knowledge of prevent and safeguarding.
Skills and Knowledge
  • Excellent written, verbal, and interpersonal skills, including the ability to effectively respond to conflicts.
  • Ability to maintain accuracy, whilst processing high volumes of evidence.
  • Excellent time management and organisational skills, with the ability to meet deadlines.
  • Sufficient and relevant technical knowledge of the legislation, regulatory frameworks, systems, technology, tools, and processes associated with the EPA(s).
  • In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments, and recording tools.
  • Ability to assess, free from bias.
Additional Requirements
  • Have personal IT equipment capable of running Pearson required software.
  • Have a suitable broadband connection, microphone, headphones, and a webcam.
  • Have a personal and secure email account.
  • Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey, Isle of Man.
  • Have the right to work in the UK.
  • Allow additional time for travel, when making EPA arrangements.

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