Lead IQA – Asset Manager L4

3 weeks ago

London, Greater London, United Kingdom Pearson Full time

About the Role

Pearson is seeking a highly skilled Lead IQA to join our team. As a Lead IQA, you will play a critical role in ensuring the safe, valid, and accurate assessment decisions are made by our team of independent end-point assessors (IEAs) and IQAs.

Key Responsibilities

  • Contribute to the recruitment and training of new IEAs within the allocated team.
  • Act as a mentor for new IEAs within the allocated team.
  • Support IEAs to develop assessment practice through face-to-face and remote standardisation activities.
  • Undertake remote sampling of IEAs' assessments, in line with the overarching sampling strategy.
  • Accompany IEAs, remotely or on-site, when required.
  • Provide advice and guidance to IEAs when using electronic systems.
  • Contribute to the formative and summative RAG ratings of IEAs within the allocated team.
  • Contribute to ongoing analysis, lessons learned, and continuous improvement.
  • Provide guidance, recommendations, and support to key internal and external stakeholders.
  • Maintain accurate records to withstand internal audit and external quality audit.
  • Take an active role in your own professional development.
  • Maintain service level agreements and take corrective action where service level agreements are due to breach.
  • Adhere to and implement all Pearson and regulatory policies, procedures, and guidance documents.
  • Support with enquiries and appeals, as required.
  • Produce a quarterly report based on feedback from team leaders, internal quality assurers, and IEAs to identify any trends.
  • Identify, report, and escalate any risks that could compromise the validity and accuracy of any end-point assessment.

Requirements

  • Meets the occupational profile requirements for the relevant EPA standard.
  • Holds an internal quality assurance qualification for a minimum of three years.
  • Experience of supporting and managing remote teams of assessors.
  • Experience of complying with quality assurance and regulatory requirements.

About Pearson

Pearson is the world's leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages make measurable progress in their lives through learning.

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