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Coordinating Exceptional Customer Experience

1 week ago


Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time
Key Responsibilities
  • Respond to customer enquiries through multiple channels – telephone communication, email, social media, and web chat services.
  • Produce high-quality customer communication, adapting to each customer as an individual while adopting the right brand tone.
  • Focused on personal productivity, contribute towards the departmental Service Level Agreements by meeting/exceeding all individual and team targets.

Required skills include Excellent written and customer service skills. The ideal candidate will be adaptable, productive, and committed to delivering exceptional customer experiences.